Privacy Policy

HeartNest Development Association is committed to protecting the privacy of visitors, donors, volunteers, members, and partners. This Privacy Policy explains how personal information is collected, used, and safeguarded.

1. Information We Collect

We may collect personal information such as:

• Name, email address, phone number, and postal address
• Donation or participation-related details (excluding sensitive payment information)
• Information voluntarily provided through forms, registrations, emails, or other communication channels

2. Use of Information

Collected information is used for:

• Processing donations, registrations, or participation in initiatives
• Issuing acknowledgements and receipts
• Communication related to programs, events, campaigns, or organisational updates
• Compliance with statutory and regulatory requirements

3. Payment Information

• Payments are processed through third-party payment gateways
• We do not collect or store banking, card, or UPI details
• Payment gateways manage such data under their own privacy policies

4. Data Security

We implement reasonable administrative and technical measures to protect personal information from unauthorised access, misuse, or disclosure.

5. Sharing of Information

We do not sell, trade, or rent personal information. Information may be shared only:

• When required by law or regulatory authorities
• For statutory audits and compliance
• With trusted service providers strictly for operational purposes

6. Cookies

The website may use cookies to improve user experience and analyse usage. Users can manage cookie settings through their browser.

7. External Links

This website may contain links to third-party platforms. We are not responsible for their privacy practices or content.

8. Children’s Privacy

We do not knowingly collect personal information from children under 18 without parental or guardian consent.

9. Updates to Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised date.

10. Contact Details